ORDER WORKSPACE SUPPORT

Get the help you need for Order Workspace.

Find documentation, product support and help with licenses or billing.
Documentation

Find setup guides, feature instructions and troubleshooting information.

Free Support

Get community support for Order Workspace Free through WordPress.org.

Pro Support

Need help with Order Workspace Pro? Contact MasWP for product support.

Licenses & Billing

Manage your Pro license, subscription and billing through Freemius.

Support options

Choose the type of help you need. Documentation, Free support, Pro support and license or billing assistance are available through the appropriate channel.

Documentation

Start with the Order Workspace documentation for installation, configuration, feature usage and troubleshooting guidance.
Browse Documentation →

Getting started with Pro

Purchased Order Workspace Pro? Follow these steps to get started:

  1. Install and activate Order Workspace Free
    from WordPress.org if it is not already active.
  2. Download the Pro ZIP using the instructions in your purchase
    confirmation email.
  3. In WordPress, go to Plugins → Add New → Upload Plugin,
    upload the Pro ZIP, then install and activate it.
  4. Follow the license activation instructions shown by Pro,
    using the license provided with your purchase.

Keep both Free and Pro active.
Pro extends Free with Inline Editing, Bulk Editing,
Multiple Filters and Saved Views.

Cannot find your purchase email or need help getting started?
Contact hello@maswp.net
using the email address you used at checkout.
Please do not send passwords or license keys.

Free Support

If you use Order Workspace Free, support is available through the official WordPress.org support channel.

Visit WordPress.org Support →

Pro Support

Order Workspace Pro customers can contact MasWP for help with Pro features, installation, updates and product-related issues.

Contact Pro Support →

Licenses & Billing

Pro licenses, subscriptions, renewals and billing are managed through Freemius.

Manage License & Billing →

Refund Requests

For details about our 30-day money-back guarantee and how to
request a refund, please read our refund policy.

View Refund Policy →

Before contacting support

Providing a few details helps us understand the issue and respond more effectively.

Please include, when relevant:

  • Your WordPress version.
  • Your WooCommerce version.
  • Your Order Workspace Free and Pro versions.
  • A short description of what you expected to happen.
  • The steps needed to reproduce the issue.
  • A screenshot if it helps explain the problem.
  • Any relevant error message you can see.

Please do not send passwords, license keys or other sensitive information by email.