ORDER WORKSPACE SUPPORT
Get the help you need for Order Workspace.
Find documentation, product support and help with licenses or billing.
Documentation
Find setup guides, feature instructions and troubleshooting information.
Free Support
Get community support for Order Workspace Free through WordPress.org.
Pro Support
Need help with Order Workspace Pro? Contact MasWP for product support.
Licenses & Billing
Manage your Pro license, subscription and billing through Freemius.
Support options
Choose the type of help you need. Documentation, Free support, Pro support and license or billing assistance are available through the appropriate channel.
Documentation
Start with the Order Workspace documentation for installation, configuration, feature usage and troubleshooting guidance.
Browse Documentation →
Free Support
If you use Order Workspace Free, support is available through the official WordPress.org support channel.
Pro Support
Order Workspace Pro customers can contact MasWP for help with Pro features, installation, updates and product-related issues.
Licenses & Billing
Pro licenses, subscriptions, renewals and billing are managed through Freemius.
Refund Requests
For details about our 30-day money-back guarantee and how to
request a refund, please read our refund policy.
Before contacting support
Providing a few details helps us understand the issue and respond more effectively.
Please include, when relevant:
- Your WordPress version.
- Your WooCommerce version.
- Your Order Workspace Free and Pro versions.
- A short description of what you expected to happen.
- The steps needed to reproduce the issue.
- A screenshot if it helps explain the problem.
- Any relevant error message you can see.
Please do not send passwords, license keys or other sensitive information by email.